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Our services

Advice and guidance

Whether you need advice about your money situation, want to make a complaint about faulty goods, or would like to talk to someone about tax credits, we’re here to give you clarity and a positive way to move forward.

Our trained advisers have vast experience in offering advice and guidance when you need it most. Let Coatbridge Citizens Advice Bureau point you in the right direction.

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Benefits

Talk to us about issues with your benefits, or get information on tax credits and child benefit.

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Debt and money

Discuss how to better manage your debt or get money advice from our trained specialists.

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Housing

Get advice about mortgage difficulties, private sector tenancies or complaining about your neighbours.

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Employment

We'll help you address all types of workplace problems, including issues with discrimination or redundancy.

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Consumer

We can guide you on making a complaint about faulty goods or bad service.

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Immigration

Immigration issues can be serious and time critical. You can speak to our advisers for help. 

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Health

Find out how to make a complaint about healthcare, to understand your NHS patient rights or to discuss private healthcare.

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Family

Access support for a variety of family issues, from getting child maintenance to ending a relationship.

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Energy

We can offer specialist support for a wide-range of energy-related issues. This can include billing or meter issues, fuel debt, grant applications, accessing emergency credit for pre-payment meters and more.

Whatever your issues, we can point you in the right direction

From advice and information on day-to-day issues, through to detailed support and specialist topics, we can help. Here at Coatbridge Citizens Advice Bureau our specialist advisers can give expert advice on:

Pension wise

Receive free and impartial government guidance about your defined contribution pension options.

Help to claim

If you are thinking about claiming Universal Credit for the first time, we can help. Our trained advisers can guide you through the process, whether you're looking for answers...

Welfare rights

It can be difficult to understand what benefits you’re entitled to, how to claim them, and what to do if your benefits are stopped.

Patient advice

Our Patient Advice & Support Service (PASS) has been specially created to offer free, impartial and confidential advice to patients, their carers and families in Scotland....

Older Persons Project (OPP)

We have a dedicated adviser to support clients aged 65+ with our CAB services including getting a      benefit calculation carried out to identify if you might get another benefit, applying for benefits, blue badge forms or anything you need advice or support on. Contact us on 01236 421447.

Employment Advice

We offer appointments on a Monday (all day) and Friday morning with Robin and Colin who have attended training courses on employment legislation and can support clients who ma...

Advice in Mind Support

‘‘Advice in Mind’’ aims to provide accessible and personalised advice to those affected by mental health issues, Our work is varied, providing people advice on welfare...

Energy Best Deal

Energy Best Deal is a consumer education programme developed by Ofgem and Citizens Advice. The programme provides valuable information and guidance to vulnerable consumers and...